Henhouse Books Policies

Our Policies

We fully understand our customers concerns about how the information they provide us online will be used. We are totally committed to protecting your privacy. The information you provide us will be used only to process your order and provide you with a better shopping experience.
We will only send you emails concerning your order(s) with us or if you have signed up for our Newsletter. You may choose to unsubscribe to our newsletter at any time by following the simple instructions included in the newsletter email.
Under no circumstances will Henhouse Books share your your name or other personal information with any third-parties for any purpose.

All books must be shipped via USPS Media Mail to qualify for our free shipping offer. Delivery times can vary using media mail...most packages will take 7-10 days, but in some instances delivery can take 30 days or more. We will ship your purchase within 48 hours and provide you with a USPS tracking number.
In most instances, all books in your purchase will be shipped together. If we are temporarily out of stock on one or more of your purchases which would result in a shipping delay of more than seven days, we will ship your purchase in multiple shipments. If your purchase includes one or more books which have not been released which would result in a delay of thirty or more days to ship, we will ship in multiple shipments.
We will try hard to see that you receive your purchase as soon as possible and we will always try to keep you informed of shipping details, but if you have any questions just contact us.
Total purchase must be $50.00 or more after all coupons have been applied.
Henhouse Books reserves the right to change or cancel this shipping offer at any time.

Every audio book is guaranteed against manufacture defects.
If you receive a defective product please contact us for a return authorization and return instructions. No returns can be accepted without an RA number. Upon the return of the defective product, we will promptly send you a replacement.
Please contact us immediately if you receive a package that has been damaged in shipping.